Returns and Exchanges
Our goal is to offer only the finest personalized gifts available, ones that will create lasting memories and provide years of enjoyment. Each item we select must meet our strict standards for workmanship and design. Our highly-trained production staff then artfully customizes each order to your specifications. Before any item ships from our facility, it must pass a final inspection for quality and accuracy. We stand behind the quality of every product we sell.
If you are not 100% Satisfied with your order, please return your item
within 30 days of receipt, using the following form: here
Please note: Personalized items cannot be returned for reasons other than defects in materials or workmanship.
Please call our customer service toll free at 1-888-663-0019 if you have a question about a return or exchange.